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(281) 275-2400 FBOMGR@sugarlandtx.gov

We would love your feedback, we invite you to take our customer survey!

GlobalSelect Customer Satisfaction Survey

1. How would you rate your overall experience at GlobalSelect? (required)

 

2. Were the facilities clean and well organized? Please rate the following from 1 to 5 – one being poor and 5 being superior. (required)

Bathroom:
12345N/A
Lobby:
12345N/A
Cafe:
12345N/A
Vending Area:
12345N/A
Crew Suite:
12345N/A

 

3. If space was available, what would you like to have in the crew suite? Please select one of the following: (required)

 

4. Was our staff courteous, helpful, and did they follow through on service requests? Please rate the following from 1 to 5 – one being poor and 5 being superior. (required)

Airport Service Representatives:
12345N/A
Line Crew:
12345N/A
Café Staff:
12345N/A
Supervisors:
12345N/A

 

5. Have you used the GlobalSelect shuttle service to local hotels? (required)

YesNo

If yes, how would you rate the service? Please rate the following from 1 to 5 – one being poor and 5 being superior.

12345

 

6. How would you rate your experience with the on-site car rental service? Please rate the following from 1 to 5 – one being poor and 5 being superior. (required)

Hertz:
12345N/A
Enterprise/National:
12345N/A

 

7. Did we meet your expectations for your scheduled requests i.e. fueling, pull outs, etc.? (required)

Strongly agreeAgreeDisagreeStrongly DisagreeNo Opinion

 

8. Which of the following words would you use to describe our services and products? Select all that apply. (required)

ReliableHigh QualityGood Value for MoneyOverpricedIneffectiveUnreliableOther

 

9. Other than GlobalSelect, do you use any other FBO in the greater Houston area? (required)

 

10. Are there any areas of improvement? (required)


If you would like a $5 voucher from Café Select, please fill out your information below.

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